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Privacy policy

How the bxFlow website collects, uses and protects your personal data.

Last updated : September 11, 2026

1. Data controller

The controller of the data collected on the website https://bxgroup.io is:

2. What data do we collect?

The Site collects the following data, only when you voluntarily interact with one of these elements:

a) Contact form

When you fill in the contact form (Contact page), we collect: name, email address, company (if any), phone (if any) and message.

This data is processed via Formspree (formspree.io), a third-party service that receives and forwards the form content by email to our contact address. Formspree acts as a data processor. Formspree privacy policy: https://formspree.io/legal/privacy-policy

b) Demo booking

When you book a demo (Demo page), the widget is provided by Calendly (calendly.com). Calendly directly collects the data you enter (name, email, chosen slot, answers to any qualifying questions). bxFlow receives a booking confirmation, but Calendly remains responsible for the technical processing of the booking itself. Calendly privacy policy: https://calendly.com/privacy

c) Browsing data

The Site uses no audience-measurement tool, no advertising tracker and no embedded social network. We do not build a browsing profile.

d) Web fonts

The Site’s fonts are served by Google Fonts. Your browser requests them directly from Google’s servers, which receive your IP address and the technical information any browser transmits. No other data is passed to them, and we receive nothing from Google in return.

e) Cookies

The Site sets no audience-measurement or advertising cookie — which is why no consent banner is shown to you. The language you are reading is carried by the page address (/fr, /en), not by a cookie. Our host may set cookies strictly necessary to the security of the Site.

3. Why do we collect this data?

Data is collected solely in order to:

  • Respond to your contact or quote requests
  • Schedule and confirm demo appointments
  • Ensure the proper technical operation of the Site (language preference, etc.)

No data is used for resale to third parties or for unsolicited marketing outside the scope of your request.

4. How long do we keep your data?

  • Contact form: correspondence is kept for as long as needed to handle your request, then archived or deleted within a maximum of 3 years from the last contact.
  • Calendly bookings: kept according to Calendly’s retention policy and our account settings.

5. Who has access to your data?

Your data is accessible:

  • To the bxGroup team in charge of commercial handling
  • To the technical sub-processors mentioned above (Formspree, Calendly), as needed to provide the service
  • Where applicable, to the host Cloudflare for technical data

We do not sell or rent your personal data to third parties.

6. Data transfers outside your country

Formspree, Calendly, Google (web fonts) and Cloudflare (hosting) are companies established in the United States. Your data may therefore be transferred and processed outside your country of residence, including outside the European Union. Each of these providers publishes a data processing agreement describing the safeguards that frame those transfers; links to their policies appear in the preceding sections.

7. Your rights

Depending on where you live, you have rights over your personal data, which may include:

  • Right of access to your data
  • Right to rectification
  • Right to erasure
  • Right to object to processing
  • Right to data portability

To exercise these rights, contact us at: [email protected].

For EU/EEA residents, these rights arise from the GDPR. For residents of Morocco (law 09-08), Senegal or Côte d’Ivoire, local legal frameworks may provide different rights or supervisory authorities.

8. Security

bxFlow implements reasonable technical and organisational measures to protect your data against loss, unauthorised access, disclosure or alteration. The security of this marketing website is distinct from that of the bxFlow platform itself.

9. Changes to this policy

This privacy policy may be updated at any time. The last-updated date appears at the top of this page. We encourage you to review it regularly.

10. Contact

For any question about this policy or the exercise of your rights, contact us at: [email protected].