From regulated processes to everyday requests
bxFlow is designed first for financial institutions, where every case has to stand up to an audit. The same rigour then serves any organisation.
Banking
The problem
AML obligations that leave no room for approximation, four-eyes approvals, and a core banking system nobody replaces.
With bxFlow
Compliance processes are delivered, all the way to filing with the financial intelligence unit, and bxFlow queries your core banking system along the way, SOAP included.
The benefit
Every decision is traced — who, when, on what basis — and the installation can stay entirely on your servers.
Delivered processes
- Client onboarding (KYC)
- Suspicious transaction report
- Periodic KYC review
- Card transaction dispute
Insurance
The problem
Complex claims passing through several hands — handler, expert, underwriter, accounting — against a deadline.
With bxFlow
The claim moves from notification to settlement, second expert opinion included; cover, deductible and recourse are recorded in the case.
The benefit
A complete, dated file for every claim, available to internal audit and to the supervisor alike.
Delivered processes
- Complex claims handling
- Broker / intermediary onboarding
- High-risk client approval (PEP)
Microfinance
The problem
Many requests, approvals to respect, and older systems that are hard to change.
With bxFlow
Each request follows a clear path with its approvals and deadlines, building on your existing systems rather than replacing them.
The benefit
Requests handled faster, with a complete history ready for the supervisor.
Delivered processes
- Exceptional credit approval
- Client onboarding (KYC)
- Customer complaint
Enterprises
The problem
Leave, purchasing, expenses, onboarding: approval chains running through emails and spreadsheets.
With bxFlow
Each request becomes a process with its approvers, deadlines and reminders, and your existing systems are queried when a step needs them.
The benefit
Every request carries its date, its approver and its deadline — you know where it stands without chasing anyone, and a reminder goes out on its own if it stalls.
Delivered processes
- Purchase request
- Expense report
- Employee onboarding
- Leave request
Your sector is not listed?
If your cases pass through several hands and must leave a trace, bxFlow applies. Let’s look at yours.